•Exercising control in channel pricing
Because channel members typically view pricing
as the area over which they have total control. . . .
First: Rule out any type of coercive approaches to controlling channel member pricing policies.
Second: The manufacturer should encroach on the domain of channel member pricing policies only if the manufacturer believes that it is in his or her vital long-term strategic interest to do so.
Third: If the manufacturer believes that it is necessary to exercise some control over member pricing, he or she should do so through “friendly persuasion.”