1. Identify who consumer is based
on physically identifiable attributes
2. Predict who consumer is in the
three domains of disability adjustment,
development, and cultural
identity
3. Understand who consumer really
is in all three domains and
re-group to make needed adjustments
to initial perceptions of
the consumer, i.e., modify as
needed predictions made in goal
2 above
4. Assess appropriately the fit between
counselor and consumer
5. Act in a way that suits the consumer’s
best interest