Rational of study
I think service and introduce product is a big problem not only in the bank but also in many organization too, they will find this problem in any branch because everyone need advice and good service.
For Government Saving Bank First, I found that in my branch offices they have many customers there are many old generation but, the banker is not enough for service. For example: when customer they cannot write your name. I can solve for cannot write is pump finger left thumb and I sign my name that is true.
Second, I found that in opening deposit account and ATM don’t have queue card. When customers come at same time I don’t know who come first. I can solve for this problem is lay ID card in basket and write number queue.
Third, I found that in my branch is big branch office but the banker is not enough for service. I can solve for this problem is make public relations board for product and service in bank.
Another problem that I found it about computer, in my officer many computers are past generation including old software too. My Computer usually has trouble, sometime when I done my task I cannot save my task because my computer got system cash and then I need to do my entire task again, t en have problems with power failure; it can make our work damaged as well. Hat why my work will submit slowly, computer always -delay because every equipment of it too old. In GSB oft
From all of problem, it makes me know that to fix the problem are very important for every organization. If we have this skill, it will help us to success any work and can help the organization success their work.