Dear Charotorn,
Your Incident Ticket is now logged in IM-Serve under Incident #: INC1630718. You may review your ticket status anytime via IM-Serve using the following information:
Incident #: INC1630718.
Short Description: TH-Enable SIP.
You may also click this LINK to access your ticket directly.
If you have any questions or require further assistance on this ticket, please contact CSD simply by REPLYING to this email.
Thank you,
IM CSD with IM-Serve; Improving Customer Experience.