The participant completed a sorting activity to rank the factors that s/he considers when selecting laptop applications. We gave participants notecards that featured descriptions and (platformappropriate) screenshots of factors. Participants sorted factors into three categories (“always consider,” “sometimes consider,”and “never or rarely consider”) and then ordered the factors within the groups by relative importance. The factors were: price, popularity of app, search ranking/sponsored listing, user reviews and ratings, expert reviews online (blogs, magazines,etc.), salesperson suggestions in a store (like BestBuy), friends’ recommendations, familiarity with brand, ease of installation, screenshots, End User License Agreements and Terms of Services, the application’s privacy policy, and “Other” for additional factors (Appendix G). All participants received the same set of notecards for the laptop sorting activity. (To avoid ordering biases, we shuffled the notecards before each activity.)