Once the leadership team was educated on the project, the hospital’s key employee committee, the Employee Advisory Group, was given a similar presentation, and those members identified several previously unconsidered issues. These
committee members were then asked to return to their respective departments and solicit ideas for features that would make the new site more valuable. Each employee received the same written survey given to the directors that asked for her or his feedback. As the results of the director and staff surveys were compiled, some individual passionate supporters of the project who could act as staff resources were identified. These employees answered specific, clinical questions about the current site and its resources, provided heavily used documents that could be added to the site, and acted as informal focus groups as questions arose throughout the design phase.