A metal parts fabricating company recognized the need to demonstrate their capability to produce consistent quality product. They first used ISO 9000 to develop a plan to create an acceptable QMS. Next, they prepared the quality manual and quality system proceducts as required by ISO 9001, excluding the requirements covering product design and development because their products are made to designs prepared by their customers. They implemented the QMS described in their manual and procedures and ensured the system functioned as planned. Later,in order to bid on the supply of parts to a major automotive company they upgraded their quality system to meet the automotive sector specific requirements of ISO/TS 16949.