•Be the Travel Retail primary contact person working alongside the Thai Affiliate Labeling and Regulatory Department for all customer related regulatory matters, including labeling for travel retail products.
Gathers and completes label dataset for all TR exclusive products and ensures that label data is aligned with Thai regulatory requirements, regulations of Thai FDA, Office of the Consumer Protection Board and the Ministry of Commerce
•Establishes Label database for Travel Retail Thailand and ensures full availability of label data for TR Thailand assortment
•Measurement and improvement of labeling and registration processes to ensure efficiency improvement within the given responsibilities.
•Play an interface role between retailers, regional office and Lachen; take ownership for a sustainable cooperation
•Coordinates with Global RA in case of queries from FDA on our products or in case of FDA audits
•Liaises with Global regulatory if customer complaints information needs to be gathered from retailers
•Works closely with local regulatory and Lachen contacts on all labeling and registration related questions and issues for Thailand
•Keeps track on banned wordings and claims for Thailand and informs stakeholders of needed actions
•Follows up on label data for newness together with Lachen regulatory contact and local affiliate
•Document Travel Retail internal work procedures together with Lachen counterpart