Good am this is paul from the philippines (Modern Home) what happen to Tom? Last time we went there march 27 I told him we need side arm with adjusment because lot of customer prefer that kind. So he discuss with your boss and that time mar 28 he gave sample as per request so brought in the philippine for testing and gave the to my big client after testing they said its okey, right now my boss also request if you have the pivot with adjustment same as ryobi which we leave the sample to him? Can you ask your technical or your boss if you have same kind (ryobi). Bythe way right now tom had resigned whom will i talk with this matter? Also last time we are there we brought one damage or leak overhead manufacture april 2012 also with floor hingewhich had very noisy knuckle sound ? May i know what s that result its very long time before i sent to you already complain to him several month ago but no response said will still check with your tecknical? Hope to hear you soon thanks paul