Greetings, Summoner~
Thank you for writing to us. We understand that you wish to play Brave Frontier again.
In line with this, we checked your account and we found some inconsistencies. To be more specific, gem bug abuse. As stipulated in our End User License Agreement which you have agreed to upon playing Brave Frontier, using modified applications and third party programs that alter the natural flow of the gameplay is a grave offense that is subject to an account suspension.
After further and thorough investigation, you have left us with no other choice than to leave the your account in its current suspended state. We have the right to execute such an action if any account is proven guilty of the above.
Do note that we neither take such actions lightly, nor condone the use of cheating and illegal hacking to alter gameplay. We want to ensure a fun and fair playing field in the land of Grand Gaia and its millions of Summoners who expect that and a lot more from us.
However, if you wish to continue playing Brave Frontier, you are more than welcome to create a brand new account. Please respect our policy of use and terms & conditions so that this unfortunate situation does not happen to your new account.
Respectfully,
Brave Frontier Team
Wind Chieftain Avani