If the previous category of general research can inform policy decisions in relation to CMC, then this next level of research would principally support strategic decisions in the context of overall planning of CMC systems and th( integration of these systems into broader education ade training systems. The research issues that require attention are ones related to overall educational system planning with CMC seen as one component. For example, to what extent ought CMC be involved as a component in open learning systems or in other flexible learning programs? In the industrial-training context, to what extent and in what way can we utilize CMC systems as part of the tendency to develop electronic performance support systems that may enable the trainee to receive all necessary information both for learning and for reference at the workplace as and when required (Gery, 1991)? Alternatively, if the training continues to be off the job, can CMC be utilized to put into reality the concept of a Just-in-time-training" in its broadest sense?