NPPC has a comprehensive approach for customers to
seek assistance regarding our products or anything else
to do with their pet. We have different systems and
processes for the consumer versus the retail customer.
Most consumers get information from our web sites,
such as Purina.com, PetCentric.com, and the individual
brand web sites (Forbes magazine recently recognized
PetCentric.com as one of the top 10 mobile
applications of 2009). There are many links to popular
articles on dog and cat ownership, addressing the most
common issues and questions of new pet owners. We
also have links for both dogs and cats at the three stages
of their lives: Puppy/Kitten, Adult, and Senior.