Nuttasit was very responsive and helpful, and he was constantly communicating and checking on us. The room is as per the photos, if not better. The pool is definitely something you should visit as it offers a fantastic view. Room offers a very modern and homely place to explore Bangkok or get some much needed rest after shopping at Chatuchuk. The place is very near Chatuchuk, approximately 15minutes walk. I felt right at home and would definitely stay here again