Groupware and workflow management are also collaborative
functionalities. Groupware brings together virtually all employees involved in
a certain task or project. The use of groupware products, such as Microsoft
Exchange or Lotus Notes, is often described as artifact-based collaboration
because the collaborative activity involves one artifact, such as an e-mail text
or shared document authored by many people, for example a sales order or an
individual file in a government agency. Groupware technologies include other
ICT applications for organizing meetings and supporting group interaction
and decision-making.