I would like to share my idea regarding the information collect from our customer which normally we request only name, DOB, contact detail and other necessary information. I would like to add ID card No. (เลขบัตรประชาชน) to our must have information list as it could prevent double input of same customer data for example a customer fill in the application form in Thai language at CTW but fill in English at PRG. It could mean that one customer could have 2 member account with us.
For the problem of privacy, I don’t think it would cause any inconvenience to our customer as many brands like the one card, they also need these information as well.
This is just from my point of view after discuss with SA at CLP2. Please feel free to comment na ka.