50. I pause for a moment to reflect on what a person has said before reacting or responding.
51. When my first efforts to solve a problem fail, I do not become discouraged in my ability to resolve the situation.
52. When I have a problem, I think of as many possible ways to address it until I can not come up with any more ideas.
53. When confused about a problem, I typically clarify vague ideas or feelings by thinking of them in concrete terms
54. To me, problems are learning opportunities.
Not at all
like me Somewhat unlike me Somewhat
like me Much like me
55. I generally act on the first idea that comes to mind in solving a problem.
56. I feel that conflict is a negative experience.
57. I state my true feelings when dealing with conflict.
58. In conflict my reactions are based on how I think the other party perceives me.
59. I bargain to resolve conflict.