atic observation and coding (Creswell, 2003 ) . Involvement of the stakeholders through the widely-used
qualitative methods of interviews or focus groups at the initial, middle, and end-phases of program
evaluation increases the likelihood of acceptance and positive results (Bryson & Patton, 2010 ) .
Unfortunately, focus groups and interviews, if haphazardly applied, face the risk of collecting information
in an unsystematic way, and the results will offer limited value (Holliday, 2007 ) .