The measurement on website quality was based on the studies conducted by Au Yeung and Law (2004), Chung and Law (2003), and Law and Hsu (2005), who empirically analyzed two major constructs in evaluating websites, namely functionality and usability. According to these studies, functionality refers to contents of a website, while usability relates to issues of design. More specifically, functionality relates to the information richness of a website, whereas usability refers to the degree of ease with which users can use a website. The functionality and usability items were measured in a 7-point Likert type scale with “7” being “Very important” and “1” being “Not important at all.” In addition, Anderson and Srinivasan (2003) employed Oliver's (1980) multi-item scale to measure customer satisfaction in an e-retailing context. This scale was modified to measure online visitors’ satisfaction in the current study. These satisfaction items were also measured in a 7-point Likert type scale ranging from “7” being “Strongly agree” to “1” being “Strongly disagree.” The variable “Purchase intentions” was examined in a two-item 7-point Likert type scale ranged from “7” being “Very likely” to “1” being “Very unlikely” that reflects online visitors’ behavioral intentions in the near future (6 months) and relatively long term (2 years). Demographic data including gender, age, education, and annual household income before taxes were also collected in the study. Altogether there were 11 questions on the survey.