When I first arrived the staff was rude. I soon came to learn this was common place on Ko Tao, so not out of place. The did not smile, barked about 500 bt for room key deposit and never made mention of coffee or tea. Furthermore, told me about 1000 bt fine for washing cloths in the room and keep showers short because of shortage of water on the island. First thing I of course did was wash my cloths as I travel by bicycle. Also counted 6 new hotels going up ...talk about mismanagement of resources...they will be the cause of their own destruction. (Sooner the better) Ko Tao is really not Thailand!!! Would not recommend this place and really would skip Ko Tao all together. ruined by over tourism.