Everyone can access BE promotion and look detail on frist page (Frist page can see a detail for answer customer). i teach everybody by my self. I thinks if some one say don't know about this becase not did not attention. And reason why cs agent can't click edit because you and i discuss with authorize of agent no need to do.I am very afraid if everyone can edit may be some one can access account id for create a voucher. Not save for us.