According to the discussion with K. Rossucon and Customercare team, I heard that CS team would like to know more information about the flow as well as corresponding time. We also heard that you have been calling many of our staffs directly which did not provide you of what you would like to acquire.
We value your call and would like to make sure that you will receive the exact thing you want. Therefore, from now on, shall there be any query or comment, please contact directly to K. Rosrarin, K. Kittiya, and I respectively. This is because we are the core correspondence for KT-AXA and to avoid further workflow confusion among our staffs and your team.
Your and your team’s kind collaboration on contacting the appropriate points of contact are greatly appreciated.