ฉันรักSugar, u have to make the most shopping friendly experience for customers as much as possible. Not like this? This way we don't have to have people sitting there and waiting for customers to call. Or u can even move to on-line processing as well.. Everything have to link together. U have to think as a whole not individually process... U need to work with me on this ... I need to work with u and supplier and may be outsource even better company...