3. Michael Jeremy, vice president of finance, was interested in the financial analysis tools
that Rick and Carla used in the presentation. Rick has asked you to write a memo to
Mr. Jeremy explaining each tool, with a specific description of how it is used, and what
results can be obtained. Before you do this, you should review the material in Part C of
the Systems Analyst’s Toolkit.
4. Although SWL decided to develop the ESIP system in-house, Ann Hon, director of infor
mation technology, has requested a report on the trend toward outsourcing software
development. Perform Internet research to get up-to-date information about this topic,
and prepare a memo for Ms. Hon. Be sure to cite your sources of information.