Manipulation. Participants were asked to imagine a hypothetical situation playing out in their organization. They next listened to a voicemail recording of an actor playing the part of the company’s CEO who described an impending organization-wide change. They had the option to rewind or replay the recording as many times as they wished and could view a transcript of the recording. Next they read details of a hypothetical conversation they had with a trusted colleague who was well placed in the organization and who had been a reliable source of information in the past. This text highlighted how the situation could potentially affect the participant. Table 1 summarizes the experimental conditions.