SOS offers the systems listed belowfor communication with SOS and the handling of SOS’ cases. The system(s) are web based and available 24/7 except for scheduled maintenance periods:
SOS SUPPLIERS’ NETWORK
Suppliers Network is an online supplier platform that ensures trouble-free data exchange and optimized logistics. When a case is reported detailed information relevant to SOS is handed in through the Suppliers Network.
These details are transferred directly into SOS’ advanced case system which allows immediate processing. It is a rapid and effective transmission of information with no paperwork involved which benefits SOS as well as the partners – and, ultimately, the customers.
A case reported through Suppliers Network will be replied from SOS within 24 hours.
Guidelines for Suppliers Network will be provided by SOS.