nstalled software/hardware and provided maintenance support
Analyzed and evaluated technical problems, performed troubleshooting for all cases
Responded to incoming calls, provided information and services as required
Trained new staff according to responsibilities and position
Assisted supervisor with all administrative tasks professionally
Responsible for tax, payroll and account processing
Handled account auditing and managed budget effectively
Interacted with over 100 clients daily, arranged schedule appointment, performed products information explanation
Collaborated with the headquarter, responsible for branch policy implementation report, organized monthly meeting
Performed office works, coordinated and handled multiple tasks simultaneously
Provided excellent services to ensure customers satisfaction
Supervised team members to run projects systematically resulting in company achievement