Thank you very much for bringing this matter to our attention Jennifer, we appreciate your time and information. We are very sorry to hear that you did not received your order as you expected, your satisfaction is the most important thing for us and we really want to make the right for you, for that reason we would like to offer you a refund or a replacement.
Also, please let us know the name of the item you did not received and whether you'd like us to send a replacement for your item or if you want a refund.
If you request a replacement and the item is no longer available, a refund will automatically be issued to the original form of payment.
Once again we apologize for the inconvenience and look forward to continue helping you.
Please reply to this email or call us at 1-800-966-6546.
Sincerely,
Eva G.
Walmart.com Customer Care