Although the mentioned teaching/learning and helping/
trust behaviors were categorized as less frequently attended
to, they still scored above 3 out of a total possible
score of 5, which is satisfactory.
The researchers believe that, in this multicultural environment,
the teaching/learning and helping/trust subscales
require effective communication between patient and nurse
and a relationship of trust based on truth and respect. This is
in line with a study by Liu et al. (2006), in which patients
reported that they required adequate explanations and that
these explanations helped them feel more secure and safe
and less anxious. Patients also reported that these explanations
enhanced communication.