A related aspect of empowerment is that employees are strongly encouraged
to give suggestions to create continuous improvement of the company. To this
end, employees and their unions are given many opportunities to influence the
company's decisions and policies. In fact, at SWA the input of unions is often
actively sought in company decisions. SWA also constantly surveys its
employees and unions to identify their perceptions and solicit ideas about how
to run the company (Sunoo, 1995).