Environment
We offer modern, technology rich
and inspiring study environments
that stimulate creativity and
enhance learning. Our
environments support a range of
learning styles and activities, and
are flexible and accessible to all.
Resources
We invest in a rich, relevant and
competitive range of teaching,
learning and research resources
to help our users succeed in their
work and studies. We work to make
resources accessible, easy to find
and simple to use.
Empowerment
We encourage and enable a
community of users who can
confidently exploit electronic and
physical resources, navigate a
complex information landscape
and use technology to fulfil their
potential for learning, working and
living in a digital society.
Technology
We support academic and business
achievements, foster innovation
and promote collaboration through
enabling and adopting wellintegrated,
fit-for-purpose and costeffective
technologies.
Performance
We actively listen to our diverse
community of users and respond to
changing needs through continual
service improvement. We develop
our staff and regularly benchmark
ourselves with other institutions
and use evidence to monitor and
measure the quality of all our
services.