knowledge portals were also explored in detail; Procure 21 tools and process map were
downloaded, and analyzed.
A semi -structured interview protocol and long interview technique were used in both cases. The
interviews lasted between 40 and 120 minutes . All interviews were recorded and fully
transcribed. A debrief memo was written after each interview . Interviews were also conducted
with subject matter experts in project and value management . Client representatives , project
managers, design professionals, and construction managers were invited in focus groups to
discuss and comment on the research findings at each step of the process . Data was coded using
NVivo 7 software.