Content management systems
Content management systems include information assets both
internal and external and systems that support the creation and administration
of digital information. To ensure the proper functioning of the knowledge
management system, programs for managing the content of web sites
should be developed and implemented. At the same time, the roles and
responsibilities for maintaining and updating content should be clearly
delineated. There should also be a way to allow “authors” or “contributors” to
provide new content in the form of articles. Content management systems
also include some concepts of workflow for target users which define how
content is to be routed around the system.