2.1 Reasons for using alerting services
Librarians may have many different reasons for using alerting services on PIM. In
collaborative information monitoring, all such reasons can help to get a holistic idea of
how they can contribute and share the workload in improving services and support to
library users. The following are some reasons:
. To set the trend in offering support for ICT developments affecting the use of
PIM such as PIM applets for mobiles or tablets (e.g. iPad).
. To adapt information literacy training programs to integrate the use of PIM in a
pedagogical manner and in line with developments in learning theories and
collaborative learning practices.
. To note new software features that need to be explained and contextualised for
users, e.g. London et al. (2010) on the automatic exporting of PubMed citations to
EndNote.
. To develop a habit of aligning research findings, e.g. on information behaviour or
the use of PIM, with training and support services for users. Barreau et al. (2009),
e.g. report on research and the practice of teaching about personal information
management.
The reasons for using alerting services will determine the selection of information
resources to use as well search strategies.