Most of our managers (50 per cent) claimed to respond to e-mails as they arrived,
but many prioritised – “depending on relevance and urgency”, “according to
importance”. Only 12 per cent felt that at least 75 per cent of their e-mails were essential
to the job; 31 per cent thought that just half of them were essential; 35 per cent saw just
a quarter of the e-mails they receive as being essential while 21 per cent indicated that
just 10 per cent of received e-mails were essential. When asked about importance (see
Table III) the response was more positive, as one might have expected, although 31 per