including, in some instances at least, citizens. In many of these cases a thick layer of collaborative exchange has been laid
across more traditional institutional arrangements, multiplying the complexity of public
services and creating a new regime of co-ordination costs. Yet the new collaborations
also seem to reflect the willingness of many policy makers to acknowledge a changed
environment for government.Anew class of ‘re-inventers’ has emerged in many countries
‘dominated by more pragmatic attempts to improve the tools and scale up the capacity of
government to use them’