Ref this case, Yes we already informed our team at PAT to revised D/O before 09.30. for customs process can run.
For your shipping cannot pay for rent due to technical problem occur by PAT not HPL. We try to follow up and help all problem are resolved.
As per you advise us on 10.25 to charges us for waste time waiting. but we checked contaiener complete discharged around 11.53 as below.
So, your truck must to wait and can pick up container after discharge.