Customer Relationship Management (CRM)
Regular Customer
Free maintenance 2 times a year for the regular customers after the
insurance expired.
Photography course for the regular user every month which will teach
various technique by many famous professional photographer.
Regular customers will recieve an extra discount when purchasing our
new products and get some special promotion such as free additional cloud
storage space when purchase any gadgets of our product.
New Customer
The customers can try our camera at our store before making a decision
which we provide the studio for them at every branch. In order to choose for
the most suitable camera for them.
Apart from the camera, the customers will receive the starter pack of
accessories including the mirrorless camera bag, some filters, camera
cleaning set and activation code for the cloud account.
For the new customer of our product, they will receive free 2 years
insurance that will cover fully maintenance cost in almost every cases.
Customers can return the product if there is any problems with the product.
They can also exchange the product for the full refund if they don't satisfied.