ABSTRACT
The objective of this study was to analyze
the use of relational technology in
the care provided to patients with arterial
hypertension. This is a qualitative
study, conducted in eight Family Health
Units from Jequié-Bahia, Brazil. The study
subjects were policy makers, health professionals
and patients, totaling sixteen
informants. Semi-structured interviews,
systematic observation and documental
analysis were performed in 2012. The
data were submiedtito thematic content
analysis. The results indicated that
the professionals, especially the nurses
and community health workers, make
use of light technologies in the search for
comprehensive care. On the other hand,
some professionals have demonstrated
biology-based practice, with an emphasis
on rules and procedures. There is a need
to change professional-patient interactions, considering the uniqueness and
autonomy of the patient and family in the
constructoni of new forms of care.