• Demands for greater accountability from advertising agencies and changes in the
way agencies are compensated.Many companies are moving toward incentive-based
systems whereby compensation of their ad agencies is based, at least in part, on
objective measures such as sales, market share, and profitability. Demands for
accountability are motivating many agencies to consider a variety of communication
tools and less expensive alternatives to mass-media advertising.
• The rapid growth of the Internet, which is changing the very nature of how companies do business and the ways they communicate and interact with consumers.The
Internet revolution is well under way, and the Internet audience is growing rapidly.
The Internet is an interactive medium that is becoming an integral part of communication strategy, and even business strategy, for many companies