a successful strategy can develop senior management understanding that e-government systems are information systems not just IT, and build consensus and commitment to a strategic vision for e-government. It permits a fundamental review of the organization’s use of information and technology, leading to a comprehensive understanding of information systems requirements. It also provides a detailed plan of action one-government for the organization.
Data quality problems can do undermine e-government
Data quality can be measured using the CARTA checklist
Data quality is typically addressed through general controls, which affect all e-government systems in an agency, and application controls, which relate to individual e-government systems
Hard solutions are more difficult to implement but address more fundamental issues of human perceptions and motivations
Hybrid solutions combine both hard-soft and central-local components