Thank you for email,which I received this morning(28January).I am very sorry that you have not yet received your order of 100 steel doors (code:11100876),which you placed with us last week.According to my information,the order was dispatched on 26 January.It was delayed because there was a problem with the ship transporting the goods.I am extremely sorry that you were not informed about this earlier.I received the news by email,but I have been away from the office over the last week.I am very pleased to say that your order is now on it's way and it will be with you very soon.Please accept my apologies once again.