6. Floor Supervisor
Job Title :Floor Supervisor Place of Work: A hotel
Reports to: Executive Housekeeper Page: 1
Scope & General Purpose:
The Floor Supervisor in-charge of the guest room cleaning standard including public areas of
each floor, ensure that all Room Attendants work align with the hotel room service standard and their performance lead to achieve the department’s goals and hotel’s philosophy.
Responsible to: General Manager and Front Manager
Responsible for: floor staff
Limits of Authority: According to establishment
Job Responsibilities
1. Support administrative and management tasks
2. Support and assist Executive Housekeeper
3. Manage floor and room attendant manpower
4. Inspect and responsible for hygiene and sanitation of all guest room, floor and staff
5. Maintain cleaning standard
6. Maintain room set up standard
7. Supervise all room attendant
8. Handle staff grooming
9. Train staff under supervision
10. Handle staff barriers and problems such as lost & found or English communication etc.
11. Support all concern department