1. Create a vision/demonstrate commitment:
Business not only for profit, also a social entity.
2. Learn the new philosophy:
Business must take customer-driven approach to survive.
3. Understand inspection:
Workers must take responsibility for work
4. Stop making decisions based on cost:
Establish long term relationship with suppliers.
5. Improve Constantly Forever:
Make it a way of life as in Japan and Thailand.
6. Institute Training:
People are greatest resource provide tools and training to improve.
7. Institute Leadership:
Instead of supervision/provide real guidance/make decisions.
8. Drive Out Fear:
Gain mutual respect of workers and managers.
9. Optimize Team work:
Break down barriers, share the work (like chapter reviews?)
10. Eliminate exhortations/slogans:
No posters or slogans, cut the bullshit, manage effectively!
11. Eliminate quotas:
Management should understand system, and seek improvements.
12. Remove barriers to pride of workmanship:
Value and reward workers efforts, do not treat them like walking commodities or liability-zombies.
13. Encourage education/self improvement:
Continue broad education and self-development/develop worth of individual
14. Take Action:
Transform from top management and remove traditional inefficient hierarchical structure.
1. Create a vision/demonstrate commitment:Business not only for profit, also a social entity.2. Learn the new philosophy:Business must take customer-driven approach to survive.3. Understand inspection:Workers must take responsibility for work4. Stop making decisions based on cost:Establish long term relationship with suppliers.5. Improve Constantly Forever:Make it a way of life as in Japan and Thailand.6. Institute Training:People are greatest resource provide tools and training to improve.7. Institute Leadership:Instead of supervision/provide real guidance/make decisions.8. Drive Out Fear:Gain mutual respect of workers and managers.9. Optimize Team work:Break down barriers, share the work (like chapter reviews?)10. Eliminate exhortations/slogans:No posters or slogans, cut the bullshit, manage effectively!11. Eliminate quotas:Management should understand system, and seek improvements.12. Remove barriers to pride of workmanship:Value and reward workers efforts, do not treat them like walking commodities or liability-zombies.13. Encourage education/self improvement:Continue broad education and self-development/develop worth of individual14. Take Action:Transform from top management and remove traditional inefficient hierarchical structure.
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