When I was trainee of CX-T I could be adapt knowledge from many classes of
SSRUIC to train at Service Delivery Support Department ( KN ).
Firstly, I have to study all about of aviation industry for 4 years. I have learnt many
things such as how to solve the problem by yourself, how to deal with the passenger in
various situation. Not only how to take care of passengers ,I also known about air cargo
management, airline marketing management, immigration custom and quarantine and
others.