The high number and level of design relevance of
the collected user data demonstrates that our
approach provides useful information for the
development of digital support for ICU nursing.
Many studies on ICU working methods do not
directly imply specific design implications (other
than general statements like “software usability is
important to adoption”). With the results of this study
we hope to make a useful and inspiring contribution
to the development of future ICU systems. Although
the results of our study are to be used for the
development of digital products, the method and the
results gathered can also be used as input for other
purposes, for example, organizational changes or for
training purposes. The approach of role-based
interviews could, for example, be used to interview
all multidisciplinary team members that were
involved in a time-critical or even adverse event. The
division of activities among the roles of the members
involved during the event could give insight on how
to optimize current protocols and procedures. In
addition, the role-based interview structure could be
used to evaluate a scenario which is play-acted
during a team training. This way, team members
could learn from each other’s perspective on matters.