Position Responsibilities
Restaurant or
Catering Supervisor
• Checking mise en place and preparation.
• Checking lay out of service area or restaurant.
• Checking reservations and bookings.
• Assigning table sections to service staff before shift.
•Welcoming and looking after customer during their visit.
• Assisting the team where necessary during service.
• Communicating with kitchen and other support departments.
• Checking customer satisfaction during service.
• Maintaining a safe, comfortable and pleasant atmosphere for
customers and employees.
•Dealing with any problems or emergencies promptly and efficiently.
• Performing any duty paperwork such as POS reports, log book.
•Guiding and motivating employees.
•Maintaining service standards.
•Maximizing sales.