Importance Of Hrm In Hospitality Industry Tourism Essay
Through the past decade, people have become more and more conscious that the competitive edge of an organisation lies in human factors. Indeed, it can be seen that the environments of the twenty-first century turn out to be highly competitive where organisation need to devote a significant amount of time, attention and energy to manage human resources. The firms also need highly effective personnel and HRM departments. This is mostly required by the hospitality operators which must possess quality human resources because above all, they are in the people business and the level of service they deliver to their customer depend highly on the people they have. It is therefore essential that people who are engaged in Hospitality Industry must have adequate knowledge, skills and qualities so that the firms can succeed and grow not only within national boundaries but also in the international arena. Based on this background that Human Resource Management finds its increasing importance and the help it can provide to hospitality operators by attracting, training, motivating good people. In fact, all organisations should adopt Human Resource Management in order to perform effectively.