First, Don't Panic & Don't Get Frustrated. If we post the emails between our customers and us here you will be shocked that 99% customers who experienced trouble is because of "Do not know how to".
R/C Hobby (especially R/C Helicopter/Plane) is not just simply a toy for kids. You need experience to master it. So practicing is very important to all R/C Hobby players. First, you must read the manual when you receive your R/C Toy because a small r/c motor is much stronger than a Electric Fans. So it is dangerous if you do not read the manual before you connect the power.
If you have a problem/question, please try to write us an email and attach the photos/videos showing your question for us to diagnose it.