Our Marketing organization is accountable for compliance with our Marketing Code. This ensures it is an integral part of their work. For example, Mars Chocolate has appointed a network of global Responsible Marketing Ambassadors. This group has clear objectives and local plans for their regions, such as ensuring that the right training and governance processes are in place and that all Mars Chocolate websites are fully compliant with our Marketing Code.
A global escalation process enables Associates to challenge and review ‘gray area’ marketing activities before they are launched. Examples arising through this process are later used in our Marketing Code training, so Associates can learn to deal with challenging, real-life scenarios. We have also adopted regional governance processes such as our Marketing Advisory Group (MAG) in the U.K. and Review Board in the U.S.