Employers expect that import-export managers maintain good working relationships with clients, vendors and government agency representatives. Have regular meetings with customers to develop goodwill and address issues. By talking with current and potential vendors such as trucking companies, shipping carriers and customs brokers, the manager can recommend renewing contracts or switching to companies that may provide better service or charge a lower price. If the company receives a visit from a regulatory agency such as U.S. Customs, the import-export manager participates in meetings and assists with audits or questions about transactions.